Privacy Policy

Data controller

The controller for personal data processed through this website is Soulcode AG, Kirchstrasse 175, 3084 Wabern, Switzerland. You can reach us about privacy through the contact page or at hello@diurna.ch.

Data we collect

We collect only what we need to run the site and respond to you:

• Contact details you send us — your name, email address and the content of your message when you use the contact form;
• Analytics data about how the site is used — but only after you opt in (see below);
• Server logs — standard technical data such as IP address, browser type and timestamps, kept by our hosting provider to operate and secure the site.

How and why we use data

We use this data to respond to your enquiries, to operate, secure and improve the website, and to meet our legal obligations. We process it on the basis of your consent (analytics), our legitimate interest in running a secure site, and the steps needed to respond to your request. We do not sell your data, and we do not use it to train AI models.

Analytics and consent

We load analytics only after you opt in through the cookie banner. Decline, and no analytics or marketing trackers run — only the strictly necessary cookies that make the site work. You can change your choice at any time through the cookie settings.

Cookies and local storage

Strictly necessary cookies and local storage keep the site functioning and remember your consent choice. Analytics cookies are set only with your consent. We do not use advertising cookies.

Service providers and processors

We rely on a small number of service providers who process data on our behalf under data-processing agreements — including hosting and, once enabled with your consent, analytics. They may process data only on our instructions and must protect it appropriately.

Data retention

We keep contact-form messages for as long as needed to handle your request and any follow-up, then delete them. Server logs are retained for a limited period for security and troubleshooting. Where the law requires longer retention, we comply.

Your rights

Under the Swiss Federal Act on Data Protection (revDSG) and, where it applies, the EU GDPR, you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected, or have data deleted;
• withdraw your consent at any time;
• object to certain processing, and request a copy of your data.

To exercise any of these, reach us through the contact page. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).

International data transfers

Some of our providers may process data outside Switzerland or the EU. Where they do, we rely on recognised safeguards — such as adequacy decisions or standard contractual clauses — to protect your data in line with Swiss and EU law.

Changes to this policy

We may update this policy as the site or the law changes. When we do, we revise the date above. Material changes will be made clear on this page.

Contact

Questions about your privacy or this policy? Reach us through the contact page or at hello@diurna.ch.